Secure, Governed Messaging for Federal, State, and Local
Federal employees, agency partners, and contractors are already conducting official business on messaging apps, whether or not their agency has governance in place. The exposure sits in the employee-to-employee, agency-to-agency, and employee-to-contractor conversations happening on channels no one is watching.
The Federal Records Act requires agencies to capture electronic messages and make them retrievable through electronic search, and NARA General Records Schedule 6.1 covers texts, chats, and instant messages. State and local agencies face parallel obligations under public records and sunshine laws and their State Archives retention schedules; in most states, a message about public business is a public record regardless of the platform or device used to send it. Security guidance runs the same direction: CISA's post-Salt Typhoon mobile guidance pushes targeted officials toward encrypted apps, while warning that disappearing-message settings must be reconciled with retention requirements. Agencies are being told to use these channels and to keep the record.
LeapXpert closes that gap. LeapXpert securely enables, captures, and governs communications on Signal, WhatsApp, iMessage, SMS, RCS, and Telegram. Every message, file, emoji, reaction, and deleted item is captured at the source with full metadata and delivered as a tamper-evident record into LeapXpert's archive or the agency's existing system of record.
LeapXpert is a governance layer over existing behavior rather than a rip-and-replace program carrying adoption risk. It also extends into Microsoft Teams and Webex, letting staff reach WhatsApp and other channels from the interface agencies have already standardized on.
LeapXpert is deployed today in U.S. federal agencies and trusted by hundreds of the world's most heavily regulated financial institutions and global enterprises. The platform holds ISO 27001 certification and SOC 2 Type II attestation and aligns with NIST 800-53 controls, giving agencies a clear path through their own security review, and LeapXpert is working with Knox Systems to accelerate its path to FedRAMP authorization.
The result: agencies stop treating consumer messaging as a liability to ban and start treating it as a channel they can secure, govern, and defend. Staff keep the apps that get the job done. The agency keeps the record it is required to have, ready before the request arrives.