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Attendees joined us on Tuesday, June 20th, for a day of collaboration between Los Angeles agencies, exploring how revolutionary technology platforms easily integrate with current infrastructures- enabling automation, collaboration, mobile, and rapid response to change! Thank you to our sponsors: Box, Tanium, AWS, Cloud Creations, Deloitte, Slalom, Publicis Sapient, AST, Launchpad, StackNexus, and Accenture.

Take a look at the agenda here:

8:00 - 8:30am: Registration and Networking Breakfast

8:30 - 8:35am: Kickoff
Dan Morgan, Regional Vice President, Salesforce
Bob Muellner, Master of Ceremonies, Salesforce

8:35 - 8:50am: Welcome Remarks
Ted Ross, CIO, City of Los Angeles

8:50 - 9:10am: Keynote Address
Casey Coleman, Senior Vice President, Industry GTM Public Sector, Salesforce

9:10 - 9:30am: Fireside Chat - Technology Vision for City of Los Angeles
Moderated by: Casey Coleman, Senior Vice President, Industry GTM Public Sector, Salesforce
Participant: Ted Ross, CIO, City of Los Angeles

9:30 - 9:55am: The LA 2028 Olympic and Paralympic Games
Moderated by: Dina Shuqom, Digital Transformation Director, Salesforce
Participant: David Michael, CIO of LA 2028 Olympic & Paralympic Games

9:55 - 10:05am: Networking Break

10:05 - 10:50am: Client Case Management System (CCMS) - LA County Public Defender
Presented by: Mohammed Al Rawi, CIO, County of Los Angeles Public Defender
Speakers: Noah Cox, Deputy Public Defender, Neurocognitive Disorders Team
Ryan Wolfe, Deputy Public Defender, Felony Trials
Short Film Documenting the impact of CCMS in LA County, with additional briefing on future plans with Public Defender

10:50 - 11:20am: TAPForce - LA County Metropolitan Transportation Authority
Presented by: Manish Chaudhari, Executive Officer, LA Metro

11:20 - 11:40am: Salesforce Health Cloud: Crisis Response
Presented by: Sean Kennedy, Vice President, Health & Life Sciences, Salesforce

11:40 - 12:30pm: Lunch

12:30 - 1:00pm: 311/CRM Best Practices
Moderated by: Nadia Hansen, Digital Transformation Executive, Salesforce
Speakers: Noah Cox, Deputy Public Defender, Neurocognitive Disorders Team
Participants: Marcus Lostracco, Program Coordinator, City of San Diego
Behrang Abadi, Technology Bureau Manager, City of Long Beach

1:00 - 1:20pm: Fireside Chat - Leveraging Data to Make Systematic Changes in the Homelessness System
Moderated by: Dina Shuqom, Digital Transformation Director, Salesforce
Participant: Emily Vaughn Henry, Deputy CIO, LAHSA

1:20 - 1:35pm: Networking Break

1:35 - 2:00pm: Salesforce Demo: Transforming Homelessness with the Customer360 Platform
Anjali Korde, Principal Solution Engineer, Salesforce
Rachel Dishman, Lead Solution Engineer, Salesforce
Brian Murphy, Distinguished Solution Engineer, Salesforce

2:00 - 2:30pm: Partner Panel Discussion
Moderated by: Jay Ortiz, Customer Success Director, Salesforce
Victoria Lee, Public Sector Sales Leader, AWS
Brett Conrad, AVP, Enterprise Sales- Public Sector, Box
Bobby Sears, National Sales & Alliance Manager, Launchpad
Barbara Nichols, Account Manager, Tanium

2:30 - 2:50pm: The Role of AI in Improving Citizen Experience
Charlie Isaacs, VP & CTO, Customer Connection

2:50 - 3:00pm: Closing Remarks

3:00 - 5:00pm: Networking Reception
Sunset Deck at BMO Stadium