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The most basic duty of any government agency is to provide services to their citizens. However, citizens are increasingly interested in accessing these services online, instead of having to visit a physical location.
The Public Sector is under pressure to deliver digital services that match private sector convenience, as current offerings often fall short in citizen satisfaction. To build trust and improve efficiency, governments must strategically enhance their digital portals by leveraging AI, boosting transparency, personalizing interactions, integrating services and strengthening security. Read the full blog to learn how to transform citizen experiences!
The Public Sector faces immense pressure to modernize services and meet rising citizen expectations for seamless digital experiences, as current offerings often fall short in intuitiveness and satisfaction. To bridge this gap and boost engagement, governments must strategically prioritize user experience, leverage modern platforms and embrace cloud technologies. Read the full blog to explore key insights and actionable strategies for digital transformation!
The Private Sector's significant influence has heightened expectations for digital capabilities in the Public Sector, making Digital Experience Platforms (DXPs) crucial for government transformation. Despite a growing demand for online interaction, many find public services frustrating and unintuitive, highlighting the urgent need for governments to adopt modern platforms to meet evolving citizen, business and employee demands. Read the full blog to learn more about how Liferay Digital Experience Platform solves for these key issues.
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703-871-8570
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(703) 871-8505
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