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LogicMonitor Solutions for the Public Sector

Software - Managed by Customer (Term)

Pro Package (per device) - Annual License, On-Demand devices charged at 1.2x per device per month

Enterprise Package (per device) - Annual License, On-Demand devices charged at 1.2x per device per month

Application Performance Monitoring (APM) Traces - Up to 1M application spans - Annual License

Application Performance Monitoring (APM) Synthetics - Up to 1000 invocations of selenium-recorded synthetic tests from internal, customer-hosted, collectors - Annual License

ServiceNow Service Graph Connector - Annual License

ServiceNow Configuration Management Database (CMDB) Integration - Annual License

Application Performance Monitoring (APM) Resource Metrics - Up to 50 datapoints pushed via Application Programming Interface (API) or scraped via OpenMetrics integration, regardless of reporting interval. - Annual License

External and internal website monitoring (Ping, Hypertext Transfer Protocol (HTTP)) - Annual License

Service and application grouping, monitoring, and alerting - Annual License

LogicMonitor Logs billed annually per GB - Annual License

Comprehensive monitoring for Kubernetes container resources (node, pod and service) for up to 300 total resources - Annual License

LogicMonitor Logs Unlimited billed annually - per GB

LogicMonitor Logs Enterprise billed annually - per GB

SaaS Resource Monitoring (per resource) - Annual License

Container monitoring (by node, pod and service) - Annual License

Cloud Resource Monitoring (AWS, Google, Azure) - Annual License

Configuration monitoring and alerting - Annual License

LogicMonitor Inspector - Billed yearly per GB

Professional Services delivered by Software focused Vendors

Time and Materials (T&M) Billing (billed hourly, based on usage)

Month long Professional service extension; 8 (90 minutes) sessions - one-time

4 (60 minutes) Professional Service (PS) sessions Statement of Work (SOW) - one-time

6 (90 minutes) Professional Service (PS) sessions Statement of Work (SOW) - one-time

LogicMonitor Accelerate Gold (2 month engagement) - one-time

LogicMonitor Logs Quickstart 4x 2-hour - one-time

LogicMonitor Accelerate - US Onsite Add-on (3-day onsite workshop for Accelerate Professional Service (PS) Package) - one-time

LogicMonitor Optimize (6-week engagement) - one-time

LogicMonitorOptimize (3-week engagement) - one-time

LogicMonitor Accelerate Platinum (3 month engagement) - one-time

LogicMonitor Accelerate Silver (1 month engagement) - one-time

Training

(2 Registrants) LogicMonitor Certified Associate (LMCA) and (2 Registrants) LogicMonitor Certified Professional (LMCP) Certification Program Registrants - one-time (The approximate duration per registrant for both courses and certification exam is four hours, self paced)

(20 Registrants) LogicMonitor Certified Associate (LMCA) and (10 Registrants) LogicMonitor Certified Professional (LMCP) Certification Program Registrants - one-time (The approximate duration per registrant for both courses and certification exam is four hours, self paced)

(100 Registrants) LogicMonitor Certified Associate (LMCA)/ LogicMonitor Certified Professional (LMCP) Program Registrants - one-time (The approximate duration per registrant for both courses and certification exam is four hours, self paced)

Private onsite or virtual instructor-led training including lecture and labs for up to 16 students. Priced per day. - one-time

(1) LogicMonitor Certified Associate - one-time (The approximate duration per registrant for course and certification exam is four hours, self paced)

(1) LogicMonitor Certified Professional - one-time (The approximate duration per registrant for course and certification exam is four hours, self paced)

(8) LogicMonitor Certified Associate (LMCA) and (4) LogicMonitor Certified Professional (LMCP) Certification Program Registrants - one-time (The approximate duration per registrant for course and certification exam is four hours, self paced)

Maintenance of Customer Managed Software - Support

LogicMonitor Premier Support (unlimited portal users) - Annual (optional)

LogicMonitor Enhanced Support (unlimited portal users) - Annual (optional)

Concierge Support - Includes Premier, Administration tasks on demand, and 50 PS development hours (unlimited portal users) - Annual (optional)