
AI transformation requires more than new tools. It requires organizations to redesign how people work, make decisions, and build capability alongside AI.
LUMA, Mural’s services offering, helps public-sector organizations build the skills and practices needed to work effectively with AI. As the operating system for AI transformation, LUMA helps teams solve the right problems, make better decisions, and build ways of working that create lasting impact.
Through LUMA’s Assess, Equip, and Scale approach, organizations can understand their readiness, identify high-value opportunities, redesign workflows, and build the shared capabilities needed to make AI adoption stick.
Built on proven human-centered design methods and supported by Mural’s visual AI platform, LUMA helps teams put AI to work with intention while keeping people and human judgment at the center.