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SearchBlox Software Solutions for the Public Sector

  • SearchBlox Enterprise Search
  • SearchAI ChatBot
    • SearchAI ChatBot indexes your organization鈥檚 content and guides users to more relevant answers and products more efficiently using conversational AI assistants. SearchAI ChatBot only pulls information from your data and private documents. We have trained it to stay within these boundaries to eliminate any risk of incorrect responses. With our ChatBot you will have the capability to playback the sequence and review its responses. You also can edit the responses in the backend to further hone the bot鈥檚 response. Our ChatBot integrates directly with search 鈥 providing a seamless user experience 鈥 and you no longer have to maintain multiple technologies (search, chat, FAQ).

  • SearchBlox Enterprise Search - Fully Managed SaaS on AWS - 1 Million Documents
    • Fully Managed SearchBlox Enterprise Search on AWS is managed for you automatically on the cloud at a fixed cost, with no software to install or manage. Set up search swiftly and crawl your web content, documents, and data through an easy-to-use admin console. Leveraging built-in security, relevance tuning templates, and intuitive analytics, we facilitate quick access to information, satisfying both citizens and employees alike.

  • SearchAI ChatBot - Fully Managed SaaS on AWS - 1 Million Documents
    • Fully Managed SearchAI ChatBot on AWS is managed for you automatically on the cloud at a fixed cost, with no software to install or manage. Set up AI chatbots or conversational AI assistants easily and crawl your web content, documents, and data through an easy-to-use admin console. Leveraging built-in security, relevance tuning templates, and intuitive analytics, we facilitate quick access to information, satisfying both citizens and employees alike.

  • SearchAI SmartFAQs

    SmartFAQs鈩 automatically eliminates the most annoying parts of creating and maintaining FAQs. SearchAI crawls PDFs, web content and more to generate context-rich questions which are curated for search relevancy. You鈥檙e no longer limited to a finite, static list of responses. Help users discover answers fast without needing a human interpreter. Whether their answer lives in your knowledge base, on product pages, or in your customer portal, users have access to it all in one place.

  • SearchAI SmartSuggest
    • Users don鈥檛 always know what they don鈥檛 know, which means they sometimes struggle to choose the correct search terms. Autocomplete tools only provide suggestions that start with a keyword or phrase. But SearchAI SmartSuggest uses artificial intelligence to offer complete phrases associated with the keyword or phrase the user types.
  • SearchAI SmartSynonyms
    • No need to choose the right words 鈥 SmartSynonyms鈩 does it for you, automatically, based on your content and context. As it crawls your content, SearchAI SmartSynonyms鈩 creates customized contextfor the search terms 鈥 expanding its results to include broader terms, in addition to exact synonyms. It eliminates the most tedious, time-consuming part of the content process but gives your team of experts the final say.
  • SearchAI Semantic Search
  • SearchAI PreText NLP
    • Content creators aren鈥檛 thinking about 鈥渇indability鈥 most of the time. PreText鈩 NLP makes it easy to fix your content during setup and beyond. PDFs, Microsoft Office files, videos, podcasts, images, spreadsheets鈥攁ll of this content contains valuable information but, for most organizations, it鈥檚 just not easy to find. SearchBlox PreText鈩 NLP will fix your titles, metadata, and descriptions while crawling your content.