SnippetSentry Solutions for the Public Sector
- Native Mobile Message Capture
- Securely captures communications from native messaging channels such as Signal, iMessage, WhatsApp, Android and SMS while allowing employees to continue using familiar mobile applications.
- Rich Message and Metadata Capture
- Preserves message text, images, files, emojis, reactions, voice notes, deleted-message events, timestamps, participant details, and other contextual metadata from individual and group conversations.
- SentryWatch Channel-Health Monitoring
- Monitors connected communication channels for inactivity or possible disconnections and alerts administrators when a channel may require attention or reconnection.
- Self-Service and Administrator-Led Onboarding
- Gives agencies the flexibility to allow employees to connect supported messaging channels independently or complete onboarding with administrator assistance.
- Archive and eDiscovery Integrations
- Delivers captured communications to an agency’s preferred archiving, records-management, or eDiscovery platform and supports flexible or redundant data-delivery workflows.
- Federated Authentication Support
- Supports established identity-management systems such as Microsoft Entra and Okta, including federated authentication workflows within Apple environments.
- Security and Compliance
- SnippetSentry maintains SOC 2 Type II and ISO 27001 compliance, providing public-sector organizations with additional assurance that appropriate security controls, information-security management practices, and processes are in place to protect customer information and support organizational risk-management requirements.
