Truetax is a purpose-built AI solution designed to transform the way government tax agencies operate. The company streamlines tax-related workflows through the Generative AI and natural language processing in public sector environments; ultimately enhancing compliance, increasing efficiency, and working to close the tax gap.
In an era where tax codes are increasingly complex and resources are often stretched thin, Truetax gives agencies a scalable way to ensure consistency, accuracy, and speed across departments. Our platform reduces human error, provides clarity on ambiguous filings, and helps ensure that taxpayers are met with accurate information the first time—resulting in fewer disputes, faster resolutions, and more consistent revenue collection.
A core module of Truetax is to enable frontline staff in all departments: customer service, audit, or policy; to instantly access accurate, jurisdiction-specific answers to complex tax questions. Rather than relying on siloed knowledge or time-consuming manual processes, users can interact with Truetax’s secure, web-based platform to generate grounded responses with linked source material. This has already led to observed efficiency increases of up to 60%, with staff spending less time searching for guidance and more time serving the public.
Staff can ask questions in natural language and receive cited answers pulled directly from official laws, bulletins, and guidance.
Automatically handles routine taxpayer inquiries—reducing call volume and ensuring responses are aligned with official policy.
Surfaces relevant laws, rulings, and internal materials in seconds, cutting research time and improving audit efficiency.
Provides more comprehensive and faster onboarding through guided question and answer. Further supports upskilling and keeping staff up to date.
Identifies which internal materials will need updating as new bills are introduced—helping agencies stay ahead of the thousands of legislative changes each year.
Truetax is designed with government-grade security and compliance. No integration is required—agencies can access the platform through a secure web portal with role-based logins. Whether supporting policy research or frontline communications, the platform reduces the burden on internal knowledge experts and promotes a more resilient public workforce.
Ultimately, our goal is to help government agencies do more with less—raising compliance rates and increasing tax revenue without increasing audit burdens or staffing requirements. Truetax doesn't just save time; it supports better outcomes for public sector agencies and the communities they serve.