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 • Closed‑Loop Referrals
 • Screenings
 • User‑to‑User Chat
 • Seamless Integrations
 • Actionable Data

With the Unite Us Closed‑Loop Referral System, you can securely send and receive electronic social care referrals within a trusted network of community partners. Gain a comprehensive view of the care journey for clients you serve and enable your care teams to understand a client’s history, track services they’ve received, and monitor the outcomes of ongoing referrals.

 • Resource Directory
 • Resource Recommendation Dashboard
 • Public Resource Directory

Easily identify, curate, and share best‑fit resources with Resource Directory tools embedded directly within Unite Us. In just a few clicks, you can get your clients connected to trusted community partners who can help them while your team tracks how resources are being shared across the network.

Our Resource Recommendation Dashboard equips your team with the data to identify trends in how your users share resources across the network. View the organizations that have been recommended the most, along with the most frequently recommended programs and service types.

Unite Us’ public resource directory (PRD) empowers your community members to search for and connect with social care resources at their own pace, in their own time. Our PRD offers a personalized, user‑friendly experience with robust search capabilities, including the ability to search and filter by location, service type, and more.

 • Social Connector
 • Insights Growth

Powered by the Unite Us Social Needs System (SNS™), Social Connector uses dynamic scoring and advanced analytics to proactively identify social needs and craft targeted outreach strategies. Measure the impact of services over time and refine your approach so that support reaches those who need it most.

Insights Growth takes the guesswork out of growing your membership, offering tools to attract new members and keep existing ones engaged. Deliver personalized experiences using actionable insights to keep your members engaged and drive retention.

Features:
 • Increased Capacity
 • Comprehensive Care
 • Trusted Support

Expand your care team’s capacity by referring individuals directly to our Care Coordination Team through the Unite Us Platform. By streamlining workflows and eliminating inefficiencies, we help your team work smarter, not harder.

Our Care Coordination team provides tailored support to meet individuals’ needs. Connect individuals to vital services, address health and social challenges, and facilitate timely access to the right care.

Unite Us’ Care Coordination Team is trained to streamline non-medical care connections for the people you serve. Match individuals with the right services at the right time, providing personalized and tailored support to meet their unique needs.

 • Automated Invoicing
 • Service Authorization
 • Eligibility Verification
 • Enrollment
 • Data Dashboard

Unite Us simplifies invoicing and claims for community-based organizations. By reducing administrative burden and minimizing errors, we help CBOs get paid faster.

Our average claims denial rate is 1.56%—significantly lower than the industry average of 18%.

 Features & Functionality:
 • Technical Solutions Management
 • Program Design
 • Implementation
 • Premium User Education
 • Research & Evaluation
 • Data Consulting
 • Rapid Response

Tap into unparalleled product expertise tailored to your unique technical needs.… Our dedicated Technical Account Managers offer specialized product knowledge, personalized support, and seamless communication for every solution.

Enable seamless implementation of our solutions, from phased rollout to scaling ongoing initiatives. We provide expert deployment, maintenance, and support of Unite Us products.